Syncing of Comments Attachments from Freshservice to Azure DevOps

DevOps Integration Support
2 min readOct 21, 2021

Click to Install Freshservice Azure DevOps Integration App

Syncing of Comments Attachments from Freshservice to Azure DevOps

In order to use the Freshservice Syncing of Comments and Attachments to Azure DevOps please contact support@devopsintegration.io. They will walk you through the Syncing setup guide.

We are providing the few types of syncing of comments from Freshservice:-

1. Syncing of all comments from Freshservice to Azure DevOps.

2. Syncing of tag based comments from Freshservice to Azure DevOps.

1. Syncing of all comments from Freshservice

This will let sync all the comments from Freshservice to Azure DevOps. It will sync every comment you posted in Freshservice to linked tickets in Azure DevOps.

Comment syncing with inline images

Syncing Attachments from Azure DevOps to Freshservice

2. Syncing of tag based comments from Azure DevOps

This will let sync only comments based on condition that you specified in the hook from Azure DevOps to Freshservice. It will not sync every comment you posted in Azure DevOps to linked tickets in Freshservice. The condition will be something like @zd or @sync for Freshservice respectively.

For any questions please drop an email to support@devopsintegration.io

Click to Install Freshservice Azure DevOps Integration App

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DevOps Integration Support

Zendesk Azure DevOps connector, Freshdesk Azure DevOps connector, Freshservice Azure DevOps connector